JUSTGREEN mall 隱私政策
承諾：
感謝您對我們的信任。我們致力於采取一切合理的預防措施，遵守所有適用的隱私保護法律和法規，以確保您的個人信息安全，防止其被濫用。本隱私政策旨在幫助您了解我們收集的個人數據類型，以及我們如何使用和保護您的個人信息，同時保障您的權利和選擇。
信息收集與使用：
a. 收集類別
我們收集的個人數據類別包括但不限於：
i. 您的稱謂、姓名、性別、電話號碼、電子郵件地址、住址、郵寄地址、賬單寄送地址、送貨地址或其他聯系信息，您的生日月份和日期，您的付款或信用卡信息，用戶名和密碼，以及您自願向我們提供的其他個人數據；
ii. 您的計算機、手機或其他電子/通訊設備的IP地址、實時位置數據、瀏覽器設置、瀏覽歷史記錄、推薦網站來源以及其他互聯網記錄數據。
b. 收集方式
i. 我們可能通過多種方式收集與您相關的個人信息，包括但不限於：
ii. 當您瀏覽我們的在線商店時；
iii. 當您申請參與我們的會員計劃或促銷活動時；
iv. 當您註冊我們的賬戶時；
v. 當您參與任何調查或營銷活動時；
vi. 當您訪問我們的網站、或瀏覽我們的社交媒體頁面時；
vii.當您通過電話、電子郵件或任何社交媒體平台聯系我們進行查詢或提供信息時；
viii. 當我們需要確認您的身份時；
ix. 當您訂閱我們的營銷或推廣資料時。
c. 收集目的
收集個人資料的目的
您的個人資料可能會用作以下一個或多個用途（「目的」）：
i. 與您通訊；
ii. 核實您的身分及您開設的任何與我們有關的賬戶；
iii. 管理我們參與的任何會員或其他營銷、推廣優惠或企業活動，包括為您提供您所享有的優惠；
iv. 處理您的產品或服務訂單（例如保留您的購物車內容、作出與賬單、付款、退款及送貨有關的安排）；
v. 處理及回應您的查詢、建議或投訴；
vi. 進行顧客意見調查或為顧客舉辦活動；
vii. 為您提供客戶服務；
viii. 進行分析以協助我們進一步了解顧客需要及提升我們的服務及產品質素；
ix. 個人化我們購物網站/流動應用程式及社交網絡/媒體平台的內容，以帶給您更好的顧客體驗；
x. 設計特定的促銷優惠；
xi. 進行廣告活動，包括目標廣告；
xii. 進行直接營銷活動；
xiii. 履行我們保存處理活動記錄的責任
xiv. 符合法律、法規或合規要求，處理執法機關或監管機構的查詢或索取法律意見；
xv. 任何其他與上述任何情況直接相關之目的；
xvi. 使用必要的第三方支付服務之時。
我們只會收集為達到指定目的所需要或與該目的有直接關係的個人資料。若我們打算將個人資料用於其他不在上述的目的，我們會在使用您的個人資料前先取得您的同意。
您可以選擇不提供我們請求的個人信息，但如果您選擇不提供，我們可能無法向您提供我們的產品、服務或優惠，或您可能無法登錄我們的平台或使用某些功能。
信息當事人的權力：
訪問：您有權在合理的時間、頻次和信息請求範圍內訪問我們持有的關於您的個人信息副本。
更正：如果您的個人信息不準確或不完整，您有權要求糾正或補充，但需要提供充分的支持文件或證據來證明信息的不準確或不完整。
刪除：在某些特定情況下，例如個人信息已不再適用於原來的目的，或者您撤回了同意，您可能有權要求我們刪除您的個人信息，但前提是該刪除行為不違反任何法律規定，也不妨礙公司執行其業務運作。
數據處理限制：在某些情況下，例如對數據的準確性有爭議，或者我們的數據處理方式被證實為非法，您有權要求限制我們對您個人信息的處理。
數據可移植性：在某些特定情況下，例如數據處理基於同意或履行合同，且處理通過自動手段進行，您有權要求獲得您提供給我們的個人信息的副本，或要求將這些信息傳輸給另一個數據控制者。
反對：在我們基於合法利益進行數據處理的情況下，您有權反對我們對您個人信息的處理，除非我們證明我們的利益重於您的權益和自由，或者該處理是為了提起、執行或防禦法律要求。
撤回同意：如果我們依賴您的同意進行個人信息處理，您有權在任何時候撤回您的同意，但撤回同意並不影響我們在您撤回同意前基於同意進行的數據處理的合法性。
數據安全和保護措施：
我們采取適當的技術和組織措施，保護您的個人信息免受未經授權的訪問、使用或泄露。這些措施包括但不限於：
采用第三方SSL安全套接層在傳輸時對網絡連接進行加密，保護數據安全。在SSL全面加密保護下，閣下的個人信息（如姓名、地址、信用卡號碼等）將無法被讀取。這一安全加密技術可以保障所有信用卡及借記卡的交易安全。
您的個人信息數據我們將保密處理，部分資料只會於某些必要情況下，委托第三方服務商進行重要商業活動。第三方服務商將為閣下提供重要商業服務，如：處理信用卡交易，跟進訂單及付運包裹。因此，他們需要獲取個人資料以完成服務，但不作其它用途。
在我們從第三方間接收集您的個人信息前，我們會明確以書面形式要求該第三方在已經取得您明示同意後收集以及處理您和您終端用戶的個人信息，並要求第三方對個人信息來源的合法性和合規性以書面協議的形式作出承諾，如第三方有違反行為的，我們會明確要求對方獨自承擔相應的法律責任。
我們根據法律法規要求任命了個人信息保護負責人，執行嚴格的數據安全保護流程和內部規範，並定期進行安全考核。
個人信息的共享和轉讓：
我們只會在香港法律允許的情況下與第三方共享個人信息，並且僅在以下情況之下：
與合作夥伴和第三方服務供應商：為了履行訂單或向您提供完整服務，我們可能需要與合作夥伴或第三方服務供應商共享個人信息。
法律要求：我們會根據適用的法律法規和法律程序披露個人信息。
合並或收購：如果我們公司被合並或收購，個人信息可能會作為資產轉讓給新的所有者。
我們將嚴格要求第三方遵守適用的數據保護法律和法規，並簽署合適的合同以保障個人信息的安全和保護。
Cookies使用及其他同類追蹤技術：
我們在網站上使用cookies及類似技術，為訪問者優化使用功能，提供更順暢更愉悅的網站瀏覽體驗。Cookies是一種小型加密文件，通常儲存在用戶本地終端上，用於記錄個人基本信息。我們使用cookies辨別用戶身份，記錄閣下瀏覽偏好，並且儲存技術信息。最大的好處就是能為您儲存部分資料，免去重覆操作的煩惱。Cookies並不一定包含或泄露個人信息，只有當閣下在網站上輸入相關內容時，才可能關聯到cookies中已儲存的數據。但是其他運營商及網站並無法獲取這些文件。
若您在沒有更改設定的情況下繼續使用，您即同意我們在我們的網站使用這些Cookies.
如何控制及刪除Cookies：
您可以設定您的瀏覽器禁止所有或部份Cookies運作，請按以下的連結:
Chrome: https://support.google.com/chrome/answer/95647
Internet Explorer: https://support.microsoft.com/en-gb/help/17442/
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/kb/ph21411
兒童政策：
我們的網站不適用於16歲或以下的人士直接使用。假如您是16歲或以下，您應該在家長或監護人陪同下使用我們的網站及不應逞交任何個人資料給我們。
其他網站鏈接：
閣下通過我們的網站鏈接至第三方網站時，您將離開我們的平台並進入另一個獨立運營的網站。請註意，我們的隱私政策僅適用於我們自己網站上收集的信息，對於您在訪問第三方網站時提供的個人信息，我們無法控制或承擔責任。
第三方網站可能具有獨立的隱私政策和安全措施，我們強烈建議您在向這些網站提供任何個人信息之前，仔細閱讀其隱私政策和條款。我們無法保證第三方網站的安全性或信息處理方式，因此對您在訪問這些網站時可能遇到的信息收集操作概不負責。
隱私政策變更：
我們可能會定期修訂本隱私政策條款，所有更改都將通過網站公告展示，以確保您充分了解個人信息的收集、使用和分享情況。如果我們將您的個人信息用於新的目的，我們將在使用之前更新隱私政策條款，並及時通知您。請定期查閱我們的隱私政策，以了解任何更新或變更。
聯系我們：
若閣下對個人信息的隱私及安全性存在任何疑問，或是需要修改或刪除個人信息，歡迎與我們進行聯係。
JUSTGREEN Mall Privacy Policy
Commitment:
Thank you for trusting us. We are committed to taking all reasonable precautions, complying with all applicable privacy laws and regulations, to ensure the security of your personal information and prevent its misuse. This Privacy Policy is designed to help you understand the types of personal data we collect, how we use and protect your personal information, and to safeguard your rights and choices.
Information Collection and Use:
a. Categories of Information Collected:
i. Personal data we collect includes, but is not limited to: your title, name, gender, telephone number, email address, residential address, mailing address, billing address, delivery address, and other contact information, your birth month and date, your payment or credit card information, usernames and passwords, and any other personal data you voluntarily provide to us.
ii. IP addresses of your computer, mobile phone or other electronic/communication devices, real-time location data, browser settings, browsing history, referral website sources, and other internet log data.
b. Methods of Collection:
i. We may collect your personal information in several ways, including but not limited to:
ii. When you browse our online store;
iii. When you apply to participate in our membership program or promotional activities;
iv. When you register an account with us;
v. When you participate in any surveys or marketing activities;
vi. When you visit our website, or browse our social media pages;
vii. When you contact us via phone, email, or any social media platform to make inquiries or provide information;
viii. When we need to verify your identity;
ix. When you subscribe to our marketing or promotional materials.
c. Purpose of Collection:
Your personal data may be used for one or more of the following purposes:
i. To communicate with you;
ii. To verify your identity and any accounts you open with us;
iii. To administer any membership or other marketing, promotional offers, or corporate events, including providing you with the benefits you are entitled to;
iv. To process your product or service orders (e.g., preserving your cart contents, making arrangements related to billing, payments, refunds, and delivery);
v. To process and respond to your inquiries, suggestions, or complaints;
vi. To conduct customer surveys or host events for customers;
vii. To provide you with customer service;
viii. To perform analyses to help us better understand customer needs and enhance the quality of our services and products;
ix. To personalize the content on our shopping website/mobile application and social networks/media platforms to improve your customer experience;
x. To design specific promotional offers;
xi. To conduct advertising campaigns, including targeted advertising;
xii. To conduct direct marketing activities;
xiii. To fulfill our obligations to maintain and process activity records;
xiv. To comply with legal, regulatory, or compliance requirements, process inquiries from law enforcement or regulatory bodies, or seek legal advice;
xv. For any other purposes directly related to the above situations;
xvi. When using necessary third-party payment services.
We will only collect personal data necessary for or directly related to the specified purposes. If we intend to use your personal data for purposes not previously mentioned, we will obtain your consent before using your personal data.
You may choose not to provide the personal information we request, but if you choose not to provide it, we may not be able to offer you our products, services, or promotions, or you may be unable to log in to our platform or use certain features.
Rights of Data Subjects:
Access: You have the right to access a copy of the personal information we hold about you within a reasonable scope, frequency, and timeframe of request.
Correction: If your personal information is inaccurate or incomplete, you have the right to request correction or supplementation, but you must provide sufficient supporting documents or evidence to prove the inaccuracy or incompleteness.
Deletion: In certain specific circumstances, such as when the personal information is no longer applicable to the original purpose, or if you withdraw your consent, you may have the right to request that we delete your personal information, provided that such deletion does not violate any legal provisions and does not hinder the company's business operations.
Data Processing Restrictions: In certain cases, such as when the accuracy of the data is disputed, or our data processing methods are proven to be unlawful, you have the right to request restrictions on our processing of your personal information.
Data Portability: In certain specific situations, such as when data processing is based on consent or performance of a contract, and the processing is carried out by automated means, you have the right to request a copy of the personal information you have provided to us, or to request the transfer of this information to another data controller.
Objection: In situations where we process data based on legitimate interests, you have the right to object to our processing of your personal information, unless we demonstrate that our interests outweigh your rights and freedoms, or the processing is for the purpose of initiating, conducting, or defending legal claims.
Withdrawal of Consent: If we rely on your consent for the processing of personal information, you have the right to withdraw your consent at any time, although withdrawing consent does not affect the legality of our data processing based on consent before its withdrawal.
Data Security and Protection Measures:
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include, but are not limited to:
Employing third-party SSL (Secure Sockets Layer) to encrypt network connections during transmission, ensuring data security. Under comprehensive SSL encryption protection, your personal information (such as name, address, credit card number, etc.) will not be readable. This security encryption technology ensures the safety of all credit and debit card transactions.
We will treat your personal information data confidentially, and some data will only be entrusted to third-party service providers under certain necessary circumstances. Third-party service providers will provide you with essential commercial services, such as processing credit card transactions, following up on orders, and shipping packages. Therefore, they need access to personal data to complete services, but not for other purposes.
Before we indirectly collect your personal information from third parties, we will explicitly require the third party in writing to collect and process your and your end users' personal information after obtaining your explicit consent, and require the third party to make a written commitment to the legality and compliance of the source of personal information. If the third party violates, we will explicitly require the party to bear the corresponding legal responsibility alone.
We have appointed a personal information protection officer according to legal and regulatory requirements, implemented strict data security protection procedures and internal regulations, and regularly conduct security assessments.
Sharing and Transfer of Personal Information:
We will only share personal information with third parties in accordance with Hong Kong law, and only under the following circumstances:
With partners and third-party service providers: To fulfill orders or provide you with complete services, we may need to share personal information with partners or third-party service providers.
Legal requirements: We will disclose personal information according to applicable laws, regulations, and legal processes.
Mergers or acquisitions: If our company is merged or acquired, personal information may be transferred to the new owner.
We will strictly require third parties to comply with applicable data protection laws and regulations and sign appropriate contracts to ensure the security and protection of personal information.
Use of Cookies and Other Similar Tracking Technologies:
We use cookies and similar technologies on our website to optimize functionality for visitors, providing a smoother and more enjoyable website browsing experience.
Cookies are small encrypted files, usually stored locally on a user's terminal, used to record basic personal information. We use cookies to identify users, record your browsing preferences, and store technical information. The biggest benefit is that it can save you some data, avoiding the hassle of repeated operations. Cookies do not necessarily contain or disclose personal information; only when you enter relevant content on the website can it be associated with data already stored in cookies. However, other operators and websites cannot access these files.
If you continue to use without changing settings, you agree to our use of these cookies on our website. How to Control and Delete Cookies: You can set your browser to block all or some cookies by following the links below:
Chrome: https://support.google.com/chrome/answer/95647
Internet Explorer: https://support.microsoft.com/en-gb/help/17442/
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/kb/ph21411
Children's Policy:
Our website is not intended for direct use by individuals under the age of 16. If you are under the age of 16, you should use our website accompanied by a parent or guardian and should not provide any personal information to us.
Links to Other Websites:
When you follow links from our website to third-party websites, you will leave our platform and enter another independently operated website. Please note that our Privacy Policy applies only to information collected on our own website, and we cannot control or be responsible for personal information you provide while visiting third-party websites. Third-party websites may have their own privacy policies and security measures, and we strongly recommend that you carefully read their privacy policies and terms before providing any personal information to these websites. We cannot guarantee the security or information handling methods of third-party websites, therefore we are not responsible for any information collection activities you may encounter while visiting these websites.
Privacy Policy Changes:
We may periodically revise the terms of this Privacy Policy, and all changes will be displayed through website announcements to ensure you are fully aware of the collection, use, and sharing of personal information. If we use your personal information for new purposes, we will update the terms of the Privacy Policy and notify you in a timely manner. Please regularly review our Privacy Policy to be informed of any updates or changes.
Contact Us:
If you have any questions about the privacy and security of personal information, or need to modify or delete personal information, please feel free to contact us.
