歡迎您選擇JUSTGREEN mall — 我們致力於提供環保及高效率的宅配服務。以下是我們的運輸政策，旨在確保您的滿意同時促進可持續發展。
配送區域：
全港範圍，僅不包括偏远地区如南丫島、長洲、坪洲、愉景灣等。
免運優惠：
免費宅配：訂單金額達到或超過HK$400，即可享受免費冷鏈宅配服務，確保每一件商品都以最佳狀態直達您的門前。這一服務專為一次性結賬的訂單設計，只在於為您帶來極致的購物體驗。
門市自取優惠：
凡親臨本公司自取貨品之客戶，即可享有原單總額9折優惠。
未满HK$400訂單：
未滿HK$400的訂單，我們将收取HK$60的运输費用，以此帮助我们维持配送服务的高标准與高質素，确保您的购物满意度，感谢理解。
為了給您提供最大的購物便利,我們現在提供順豐速運的貨到付款(COD)服務。您可以在下訂單時選擇該選項,貨物將由順豐速運配送,您只需在收到貨物時以現金或信用卡支付即可。
對於未滿HK$400的訂單,選擇貨到付款服務時,仍需支付HK$60運費。若閣下訂單金額達到或超過HK$400,本單運費將獲豁免。
配送時間與安排：
标准配送时间：订单發生于当日15:00pm之前，預計次日送达；订单發生于当日15:00pm之后，預計2-3日內送達，如物流時效因天氣或道路狀況有所延遲，我們會與您保持緊密的聯繫，以確保您了解最新的物流情況。
自提選擇：可指定全港範圍超過100個指定順豐自營網點自取貨物。詳細自提網址請參閱[順豐自取點位址](https://htm.sfexpress.com/hk/tc/dynamic_function/S.F.Network/SF_store_address/)。
特殊天氣安排：如遇天文台掛出紅色或黑色暴雨警告、8號風球，發貨時間可能會延遲，我們的客戶服務部將立即聯繫您，通知最新的送貨安排。
送貨修改：為增加購物便利，下單當日15:00pm前每筆訂單享有免費更改配送地址的機會，如若逾時有可能影響運送時效。您只需透過WhatsApp或Email與我們聯繫，並提供訂單編號，我們將迅速為您處理。
Logistics and Delivery Policy
Welcome to JUSTGREEN mall—we are dedicated to providing environmentally friendly and efficient home delivery services. Here are our shipping and returns policies, designed to ensure your satisfaction and promote sustainability.
Delivery Areas:
Island-wide coverage in Hong Kong, excluding remote areas such as Lamma Island, Cheung Chau, Peng Chau, and Discovery Bay.
Free Shipping Offers:
New Customer Benefit: New customers visiting JustGreen Mall for the first time and registering as members will receive a coupon worth HK$100 (valid on purchases over HK$600, valid for 1 month).
Free Cold-Chain Home Delivery: For orders totaling HK$600 or more, enjoy complimentary cold-chain home delivery to ensure that each product arrives at your door in optimal condition. This service is designed for one-time checkout orders to provide you with the ultimate shopping experience.
Store Pickup Discount:
Customers who come to our company to pick up their goods in person will receive a 10% discount off the original order total.
Orders Under HK$600:
For orders less than HK$600, we will charge a shipping fee of HK$65. This helps us maintain high standards and quality of delivery service, ensuring your shopping satisfaction. Thank you for your understanding.
Delivery Timing and Arrangements:
Standard Delivery Time: Orders placed before 3:00 PM are expected to be delivered the next day; orders placed after 3:00 PM are expected to be delivered within 2-3 days. If logistics are delayed due to weather or road conditions, we will keep in close contact with you to ensure you are informed of the latest logistics situation.
Pickup Options: You can choose to pick up your goods at over 100 designated SF Express self-operated network points across Hong Kong. For detailed pickup locations, please visit SF Express Pickup Points.(https://htm.sfexpress.com/hk/tc/dynamic_function/S.F.Network/SF_store_address/)
Special Weather Arrangements: If the Observatory issues a red or black rainstorm warning or a No. 8 typhoon signal, delivery times may be delayed. Our customer service department will contact you immediately to notify you of the latest delivery arrangements.
Delivery Modifications: To increase shopping convenience, orders placed before 3:00 PM on the same day enjoy a free opportunity to change the delivery address. Changes made after this time may affect delivery efficiency. You only need to contact us via WhatsApp or email with your order number, and we will promptly process it for you.
